Responsible Gaming

Our Commitment

We are committed to promoting responsible play and providing a safe environment for competitive gaming. We offer tools and resources to help you stay in control of your gaming activity.

Self-Assessment Questions

Ask yourself:

• Do I set time limits for my gaming sessions?
• Am I playing with money I can afford to lose?
• Do I take breaks between sessions?
• Is gaming affecting my work, studies, or relationships?
• Do I chase losses by increasing stake amounts?
• Am I borrowing money to play?

If you answer "no" to the first three questions or "yes" to any of the last three, it may be time to reconsider your gaming habits.

Tools We Provide

Deposit Limits

Set daily, weekly, or monthly deposit limits in your account settings. Once set, limits can only be decreased immediately, while increases take 7 days to take effect.

Session Time Reminders

Enable notifications to remind you how long you've been playing. We recommend taking a break every 2 hours.

Activity History

Review your complete match and transaction history to track your activity over time.

Self-Exclusion

If you need a break, you can temporarily suspend your account for 24 hours, 7 days, 30 days, or permanently. During self-exclusion, you cannot access your account or participate in matches.

Tips for Responsible Play

• Set a budget: Decide how much you're willing to stake before you start
• Don't chase losses: If you're on a losing streak, take a break
• Time limits: Set a maximum time for gaming sessions
• Take breaks: Step away regularly to maintain perspective
• Never stake more than you can afford: Only use disposable income
• Avoid playing when emotional: Don't play when angry, stressed, or upset
• Balance: Gaming should be one of many activities in your life

Warning Signs

Seek help if you experience:

• Spending more money or time on gaming than intended
• Neglecting responsibilities (work, school, family)
• Lying about gaming activity or financial losses
• Borrowing money or selling possessions to fund gaming
• Feeling restless or irritable when not gaming
• Using gaming to escape problems or negative feelings

Resources & Help

If you or someone you know needs help, please reach out to these organizations:

Contact Us

If you have concerns about your gaming activity or need assistance with our responsible gaming tools, please contact us at: support@jucai.ro