Privacy Policy

1. Introduction

jucai.ro ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information from Steam

When you authenticate with Steam, we receive:

• Steam ID and profile URL
• Display name and avatar
• Country/region (if public)
• CS2 game statistics (playtime, rank)

2.2 Information You Provide

• Email address for notifications
• Payment information (processed securely by Stripe)
• Communication preferences

2.3 Automatically Collected Information

• IP address and geolocation
• Browser type and device information
• Usage data and analytics
• Match data and game statistics

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and manage your wallet
• To match you with players of similar skill
• To detect and prevent fraud, cheating, and abuse
• To communicate with you about your account
• To improve our platform and develop new features
• To comply with legal obligations

4. Data Sharing

We may share your information with:

• Service Providers: Stripe for payments, Google Cloud for hosting, and other vendors who help us operate our platform
• Other Players: Your username, statistics, and match history are visible to other users (based on your privacy settings)
• Legal Authorities: When required by law or to protect our rights

We do NOT sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as your account is active. Match data and statistics are retained for 2 years. Financial transaction records are retained for 7 years as required by law.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data
• Restriction: Limit how we use your data

To exercise these rights, contact us at privacy@jucai.ro

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Cookies

We use cookies for:

• Essential functionality (authentication, preferences)
• Analytics (understanding how you use our platform)
• Performance (optimizing load times)

You can manage cookie preferences through your browser settings.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or platform notification. The "Last updated" date at the top indicates when this policy was last revised.

12. Contact Us

For any questions about this privacy policy or your personal data, contact our Data Protection Officer at: privacy@jucai.ro

jucai.ro
Bucharest, Romania